MANAGING INSURANCE APPEALS AND DISPUTES
Leave the insurance struggles to your advocate.
Your advocate will correct errors, negotiate bills, and oversee appeals to get you results – and you won’t have to break a sweat. Our advocates take on UnitedHealthcare, Blue Cross Blue Shield, Humana, Aetna/CVS, AARP, and many more every day.
53% of appealed insurance claims get overturned*
Most patients don’t have the time, resources, or energy for such fights. Your advocate will correct errors, negotiate bills, and oversee appeals to get you results – and you won’t have to break a sweat.
*JAMA Internal Medicine, 2025
MANAGING INSURANCE APPEALS AND DISPUTES
Leave the insurance struggles to your advocate.
Your advocate will correct errors, negotiate bills, and oversee appeals to get you results – and you won’t have to break a sweat. Our advocates take on UnitedHealthcare, Blue Cross Blue Shield, Humana, Aetna/CVS, AARP, and many more every day.
53% of appealed insurance claims get overturned*
Most patients don’t have the time, resources, or energy for such fights. Your advocate will correct errors, negotiate bills, and oversee appeals to get you results – and you won’t have to break a sweat.
Navigating insurance struggles to give you peace of mind
Fighting for the care you need
Billing errors, denied claims, and prior authorizations can cost patients time, money, and access to critical care. And it’s usually unfair: Medicare Advantage plans typically deny 18% of claims that meet Medicare rules. Advocates craft appeals, negotiate with insurers, and find other resources to get you the healthcare you need, no matter what.
Better, faster outcomes
Insurance problems can drag on for months, disrupting your care and your life. With an advocate, those delays won’t define your journey. They’ll persistently handle every call, email, and document submission, clearing the roadblocks so your care moves forward.
Overcoming denied treatments and services
Fighting insurance mistakes is draining, and a bad outcome can jeopardize your care. Even prior authorizations feel like uphill battles. Your advocate will sit on hold with your insurance, negotiate bills, and make appeals, so you get covered without the stress and wasted time.
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Turning ‘denied’ into ‘paid’
“I was denied coverage after an emergency surgery, which left me with a hospital bill that was more than my savings. My advocate took the time to create a plan of action and was unrelenting in handling the appeal. In the end, the surgery was covered, all because my advocate knew how to go toe-to-toe with insurance and win.”
Turning ‘denied’ into ‘paid’
“I was denied coverage after an emergency surgery, which left me with a hospital bill that was more than my savings. My advocate took the time to create a plan of action and was unrelenting in handling the appeal. In the end, the surgery was covered, all because my advocate knew how to go toe-to-toe with insurance and win.”
Verified Solace patient
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It’s easy to get started
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Intake Session
We’ll call and discuss your care journey, your concerns, and the ways an advocate can help.
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Advocate Meeting
Meet your Solace Advocate - an expert who will listen to you, understand you, and fight for you.
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Ongoing Support
We’re here for you whenever you need - however long it takes. No health issue is too big, or too small.
Frequently Asked Questions
Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds.
98% of Solace patients report better healthcare outcomes after working with an advocate.**
Advocates on Solace are independent—meaning they work for you, not for an insurance company or a hospital.
Your advocate will always have your best interests, and best outcomes, at heart.
**Based on a 2023 report by the Coalition of Healthcare Advocacy Organizations
Healthcare advocates on Solace are covered by Medicare, United Healthcare, Anthem BCBS, and other major insurance providers. Check your eligibility to see if you qualify—it only takes a minute.Healthcare advocates on Solace are fully covered by Medicare and many Medicare Advantage programs.
Check your eligibility to see if you qualify—it only takes a minute.
We know our advocates sound a bit like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance.
They can’t replace your doctor, but they can break down the barriers standing between you and the quality healthcare you deserve.
We have advocates serving all 50 states, but an advocate doesn’t need to live in your city to help you get the best care.
Wherever they are, they’ll work closely with your doctors and find the local resources you need to get the best possible health outcome.
We’ll match you with the best advocate for you.