Patient Advocates for Blue Cross Blue Shield - Find one today.

Supporting and empowering Blue Cross Blue Shield patients.

Blue Cross Blue Shield isn't one company—it's 34 independent organizations with different rules in every state. Navigating your specific BCBS plan feels overwhelming when you're already dealing with health issues. Your Solace advocate knows your state's system, your plan's quirks, and exactly how to get the care you need approved.

Best of all, most patients pay nothing out of pocket.

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About

BCBS covers millions through Medicare Advantage, but every state runs things differently. In Texas, you might have BCBS of Texas. In Michigan, it's Blue Care Network. Same blue card, completely different rules. Their plans often have strong local provider networks and decent benefits. The problem? Each state's BCBS has its own authorization process, its own appeal procedures, and its own way of saying no. What works in one state might fail in another.

What problems can a Blue Cross Blue Shield patient advocate help you with?

Decoding Paperwork

Get the clarity you need to make sense of your care and take charge of your health.

Making Appointments

We’ll make the calls (and the callbacks) so you can spend more time doing what you love.

Negotiating Medical Bills

Keep your care affordable with lower medical bills and access to local financial help.

Resolving Insurance Snags

Advocates review coverage, handle preauthorizations, and even help with appeals. 

Exploring New Treatments

Stay on top of the cutting-edge treatment options and leave no stone unturned. 

Coordinating Doctors

Advocates coordinate your care team so your health never falls through the cracks.

Empowering Patients

Get the tools and answers you need to make informed decisions about your care.

Much More!

Advocates help you overcome your healthcare hurdles—no matter how big they might be. 

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Solace has helped over 14,000 patients and families

"My Solace advocate was a godsend as I struggled to make sense of our healthcare system. He listened to my questions, gave me the answers I needed, and made sure I always knew my options.”
Rose G.

04/01/2024

"Having a healthcare advocate by my side made all the difference. She handled the insurance paperwork, coordinated my appointments, and walked me through everything I needed to know."
Eric H.

08/07/2024

"I was completely overwhelmed trying to navigate the healthcare system on my own, but my Solace advocate took the burden off my shoulders. He was my dedicated guide through it all."
Joan H.

05/01/2024

"My Solace advocate was important in helping my brother get the right care. She was an unrelenting advocate, cutting through red tape, and keeping us updated at every turn."
Stephen I.

04/27/2024

"Signing up for a Solace advocate was one of the best decisions I’ve ever made. He took the time to truly understand my needs and got me connected with the right providers and resources."
Jonathan J.

06/05/2024

"My Solace advocate was a true partner in my healthcare journey. She gave me the tools and support to become an empowered patient and make truly informed decisions about my care."
Anne J.

07/27/2024

Blue Cross Blue Shield Appeals with a Patient Advocate

Your BCBS denial letter might as well be written in another language. Between state-specific regulations, plan variations, and their multi-tier appeal process, figuring out your next move feels impossible. And that's exactly how they want it. Your Solace advocate knows your state's BCBS inside and out. They understand which medical policies apply to your plan, which review criteria your state uses, and how to navigate your specific appeals process. They'll translate the denial codes, identify exactly why BCBS said no, and build an appeal that addresses every single concern. From state-level reviews to external appeals, they know each step's requirements and deadlines. They'll gather the right documentation, get the necessary physician support, and present your case in the language reviewers understand.

Different state, different rules—but the same determination to get you covered.

The Solace care team model

With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.

Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.

Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.

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FREQUENTLY ASKED QUESTIONS

We’ve Got Answers

Still unsure how an advocate can help? Explore these answers to the questions we’re asked the most.

How are Solace advocates qualified to help?

Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds. 98% of Solace patients report better healthcare outcomes after working with an advocate.

What else can a Solace advocate help me with?

What can a Solace advocate not do?

We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.

You don’t have to do this alone.

Start receiving support from your advocate today.

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