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Medical Billing Advocates - Find One Today

Healthcare is too expensive. A Solace medical bill advocate can help.

Patients dealing with healthcare expenses can find themselves disputing charges, negotiating payment plans, and appealing claim denials. That's frustrating and stressful. Solace billing advocates—medical professionals with financial systems knowledge—can:

  • Identify and resolve billing errors and overcharges
  • Negotiate significant reductions on outstanding medical debt
  • Navigate complex insurance claims and appeal denials
  • Connect you with financial assistance programs and resources

Best of all, most patients pay nothing out of pocket.

Get Started
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Expert Advocate

Kayla T.

Specialties:

Billing Errors
Dementia
Chronic Pain

Experience:

Kayla has 10+ years of critical care experience as an RN with a focus on acute care and complex diagnoses.

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Expert Advocate

Jeff B.

Specialties:

Billing Errors
Medical Insurance
COPD

Experience:

Jeff is an EMT with 31+ years of experience. He excels in medical bill management, insurance audits, and patient advocacy.

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Expert Advocate

Molly D.

Specialties:

Billing Errors
Chronic Illness
Dementia

Experience:

Molly was as a RN for 8 years in hospitals and primary care. She is excited to listen, understand, and work to find solutions.

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Expert Advocate

Ron S.

Specialties:

Billing Errors
Chronic Illness
COPD

Experience:

Ron is a patient advocate certified by UCLA. He excels in medical billing, insurance issues, and healthcare navigation.

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Advocacy is now covered by insurance
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and 700+ more plans

How can a Solace medical billing advocate help you?

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Negotiate Medical Bills

It’s no secret that healthcare in the United States is too expensive. Patients often leave their doctors’ offices more concerned about their finances than their health. At Solace we believe healthcare should be affordable to everyone. Medical bills should be easy to read, easy to understand, and easy to pay.

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Your medical bill advocate can help you understand your statements from providers, negotiate line items, and make sure you’re never paying for more than you’ve received.

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Maximize insurance coverage

Modern insurance policies can be as thick as an encyclopedia and just as difficult to read. Deductibles, copays, prior authorizations, and out-of-pocket maximums. Without in-depth insider knowledge, it can be hard just to figure out what’s covered and what isn’t. 

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Your advocate will break it all down in easy-to-understand terms, and work with your insurance provider to maximize your coverage and minimize your expenses.

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Financial assistance

Healthcare costs can add up quickly, but you don’t have to manage them alone. Your medical bill advocate can connect you to local support resources, find patient assistance programs, and even help you apply for government grants. Because healthcare is already hard enough.

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And best of all, nearly all Solace patients pay nothing out-of-pocket.

Solace has helped over 14,000 patients and families

"My Solace advocate was a godsend when it came to deciphering my health insurance. He fought on my behalf when my claims were denied, and made sure I got the coverage I needed.”
Patrick B.

‍05/03/2024

"Having a healthcare advocate handle the insurance paperwork and negotiations was a game-changer. I was so stressed about my finances, and now I can focus on my care. Thank you so much!"
Megan G.

‍04/13/2024

"I was completely lost trying to make sense of all the medical bills on my own, but my Solace advocate walked me through everything. He cut through the confusion, negotiated my bills, and saved us a ton of money.”
Alexander U.

‍07/28/2024

"My Solace advocate was essential in helping my grandpa get his insurance to cover the treatments he needed. She handled the paperwork, filed the appeals, and was our dedicated advocate through it all."
Lauren M.

‍06/12/2024

"Getting a Solace advocate was one of the best decisions I made. He took the time to review my policy, explained everything in plain language, and ensured I maximized my coverage."
Jack W.

‍04/13/2024

"My Solace advocate was absolutely essential in helping my mom get her medical bills lowered. She was a tireless negotiator, and fought constantly to make sure we weren't being taken advantage of."
Caroline S.

‍06/14/2024

The Solace care team model

With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.

Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.

Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.

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Identifying and Correcting Billing Errors

The American healthcare system generates complex medical bills that are notoriously difficult to understand and frequently contain errors. Solace Medical Billing advocates conduct comprehensive reviews of your statements, examining each line item for duplications, upcoding, incorrect service dates, or charges for services never received. Your advocate understands medical billing codes and healthcare pricing structures that most patients never see, allowing them to spot discrepancies that would otherwise go unnoticed. When errors are identified, they contact billing departments with specific documentation, following up persistently until corrections are made. This meticulous oversight not only protects your finances but also gives you the mental space to focus on recovery instead of scrutinizing incomprehensible billing statements.

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Negotiating Costs and Payment Solutions

Even correctly billed medical expenses can create significant financial strain, particularly when you're facing health challenges. Solace advocates leverage their industry knowledge to negotiate directly with healthcare providers, often securing substantial reductions on outstanding medical debt. They research standard rates for services in your area to identify overcharges and construct compelling arguments for fair pricing. Your advocate also develops realistic payment plans based on your financial situation and explores hospital charity care programs you might qualify for. When providers are reluctant to negotiate, your advocate persists with alternative approaches until reaching an acceptable resolution. This financial protection allows you to direct your energy toward healing rather than worrying about mounting medical debt that could compromise your recovery.

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Handling Insurance Claims and Appeals

Navigating insurance coverage adds another layer of complexity to medical billing, particularly when claims are incorrectly denied. Solace advocates manage this entire process, from verifying that claims contain proper documentation to filing appeals when coverage is wrongfully rejected. They understand insurance policy language and coverage requirements, enabling them to build persuasive cases supported by relevant medical necessity evidence. Your advocate coordinates with healthcare providers to obtain supporting documentation and handles all communication with insurance representatives, tracking each claim through resolution. By removing this administrative burden from your shoulders, your advocate creates space for you to concentrate on following treatment plans and rebuilding your health rather than battling insurance companies.

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Creating Space for Healing and Recovery

The emotional toll of managing medical bills often goes unrecognized, yet financial stress can significantly impact recovery outcomes. Solace advocates provide more than technical expertise—they offer peace of mind that your financial interests are protected while you heal. They translate confusing medical billing terminology into clear explanations, helping you understand your financial situation without becoming overwhelmed by details. Your advocate provides regular updates about billing resolutions and upcoming actions, allowing you to remain informed without needing to personally manage these challenges. This comprehensive support creates a protective barrier between you and billing stress, allowing you to direct your limited energy toward physical and emotional recovery. By entrusting your medical billing concerns to a dedicated advocate, you gain both financial protection and the invaluable gift of focusing fully on regaining your health.

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You don’t have to do this alone.

Start receiving support from your advocate today.

Get Started
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