Patient Advocates for UnitedHealthcare - Find one today.

Supporting and empowering UnitedHealthcare patients.

UnitedHealthcare's massive network can feel impossible to navigate—especially when you're fighting a denial or trying to get the care you need. Your Solace advocate knows UHC's system inside and out. They'll make the calls, handle the paperwork, and keep pushing until you get answers. No more waiting on hold. No more getting lost in the shuffle.

Best of all, most patients pay nothing out of pocket.

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About

UnitedHealthcare covers more Medicare members than any other insurer—nearly 10 million people nationwide. Their plans come loaded with extras like dental, vision, and prescription coverage. But here's the thing: bigger isn't always better when you need help fast. Their vast provider network and complex authorization process can leave you feeling like just another number. Getting the right person on the phone? Finding someone who actually understands your case? That's where the real challenge begins.

What problems can a United Healthcare patient advocate help you with?

Decoding Paperwork

Get the clarity you need to make sense of your care and take charge of your health.

Making Appointments

We’ll make the calls (and the callbacks) so you can spend more time doing what you love.

Negotiating Medical Bills

Keep your care affordable with lower medical bills and access to local financial help.

Resolving Insurance Snags

Advocates review coverage, handle preauthorizations, and even help with appeals. 

Exploring New Treatments

Stay on top of the cutting-edge treatment options and leave no stone unturned. 

Coordinating Doctors

Advocates coordinate your care team so your health never falls through the cracks.

Empowering Patients

Get the tools and answers you need to make informed decisions about your care.

Much More!

Advocates help you overcome your healthcare hurdles—no matter how big they might be. 

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Solace has helped over 14,000 patients and families

"My Solace advocate was a godsend as I struggled to make sense of our healthcare system. He listened to my questions, gave me the answers I needed, and made sure I always knew my options.”
Rose G.

04/01/2024

"Having a healthcare advocate by my side made all the difference. She handled the insurance paperwork, coordinated my appointments, and walked me through everything I needed to know."
Eric H.

08/07/2024

"I was completely overwhelmed trying to navigate the healthcare system on my own, but my Solace advocate took the burden off my shoulders. He was my dedicated guide through it all."
Joan H.

05/01/2024

"My Solace advocate was important in helping my brother get the right care. She was an unrelenting advocate, cutting through red tape, and keeping us updated at every turn."
Stephen I.

04/27/2024

"Signing up for a Solace advocate was one of the best decisions I’ve ever made. He took the time to truly understand my needs and got me connected with the right providers and resources."
Jonathan J.

06/05/2024

"My Solace advocate was a true partner in my healthcare journey. She gave me the tools and support to become an empowered patient and make truly informed decisions about my care."
Anne J.

07/27/2024

UnitedHealthcare Medicare Advantage Appeals with a Patient Advocate

When UHC denies your claim, you don't have to accept it. But their appeals process has layers—reconsiderations, independent reviews, administrative hearings—each with its own rules and deadlines. Miss one, and you're back to square one.

Your Solace advocate has been through this before. They'll decode those denial letters, pull together your medical records, and build a case that gets taken seriously. They know which documents UHC needs, which deadlines matter most, and how to escalate when someone isn't listening. While you focus on your health, they'll handle the phone calls, follow-ups, and endless forms.

This isn't their first UHC appeal—and they won't stop until you get the coverage you deserve.

The Solace care team model

With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.

Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.

Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.

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FREQUENTLY ASKED QUESTIONS

We’ve Got Answers

Still unsure how an advocate can help? Explore these answers to the questions we’re asked the most.

How are Solace advocates qualified to help?

Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds. 98% of Solace patients report better healthcare outcomes after working with an advocate.

What else can a Solace advocate help me with?

What can a Solace advocate not do?

We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.

You don’t have to do this alone.

Start receiving support from your advocate today.

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