Carol Anne exuded strength, expertise and support for my family during an extremely challenging and uncertain time with my brother’s well-being. Her understanding of all facets of the healthcare industry helped get our voices heard and the hard questions answered. She advocated for our family with calmness and compassion; always prioritizing our wellbeing.

I unexpectedly became an inpatient due to severe pancreatitis after a procedure. Melanie took over all my bills, STD paperwork and medical care. I was basically in a coma due to the heavy sedation. I was hospitalized for 3 weeks. I almost lost my fight at one point. But with Melanie at the wheel I was able to recover and concentrate on my rehabilitation.

My advocate's assessment and medical experience saved my life. Thank you Solace!

Katy is fantastic. She stepped in at a very stressful period for my family and helped us navigate a world that was foreign to us. After days of frustration trying to navigate a hospital system with little luck/progress, Katy stepped in and immediately got us moving in the right direction. We would highly recommend Katy to Solace users.

Linda knows her area in the medical field ... She astonishes me with her knowledge and important and appropriate recommendations ... When something needs to be done she takes care of it immediately as in phoning the pharmacy, calling the doctor or arranging medical services. As a result, she gave me a sense of security.

Brandie was absolutely amazing!!! I needed to transfer my dad from a facility in Arkansas to a facility in Texas. I did not know where to start. Navigating the Medicare/Medicaid between two states was daunting to me. My friend of mine recommended Brandie and let me tell you she made it happen!!! I couldn’t have done it without Brandie and Solace.

When my father fell, and was put in the hospital, and then rehab, it became obvious to me that I needed to step in and help my mother. Them being in Florida and me up in Chicago, I became very overwhelmed with the medical system and navigating through it efficiently to help my father. From the very first zoom call with my advocate I felt like a burden was lifted.

Claudia is the picture of empathy and advocacy! She assisted with my dad, when he was undergoing a lung transplant. She was there when I couldn't be , listening to the healthcare team, asking the important questions. I was confident that she had his best interest in the front of her mind at all times. She also supported my mom, who was caring for my dad full time.

Laura was very helpful in assisting me with questions and concerns I had relating to my case. She listened to my grievances with empathy and gave me sound advice on how to proceed in getting my issue resolved.

After a stressful year of trying to get a hospital and doctors in another state to submit bills correctly and send me information - they just ignore you - I was matched with Ken on Solace. He's kind, very knowledgeable, a great listener, and very thorough and persistent. He succeeded in settling the accounts at a significantly reduced rate.

I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I was connected to Ketsia on Solace and she made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family.

Ms. Wetherhorn was absolutely critical in the management of scheduling treatment during my hospital stay. Her advocacy made it possible to interface with the neurologists in a timely fashion. She was diligent and gave attention to our needs by providing a voice in the hospital. We can't thank her enough for her efforts.

Words cannot describe how much Solace helped me out during the most difficult time in my life.