Reviewed & Recommended

4.7 Star Rating

523 Reviews

Kim O.

Verified Customer

Jan 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Jeff M.

Verified Customer

Jan 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Dianne R

Verified Customer

Nov 2023

My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.

Janice L.

Verified Customer

Oct 2023

From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.

Alison

Verified Customer

Dec 2023

Solace made a very scary medical situation for me much more easy to endure. I have never used an advocate before, but I will surely do so if ever faced with something like this again. She went everywhere I needed her to be, providing backup & information as we went along in my treatment. I will always be grateful for the help Solace and my advocate provided to this single mom.

Kim P.

Verified Customer

Nov 2023

Linnea was extremely helpful in ensuring the best professional and respectful care, coordinating transitions from inpatient to outpatient care and communicating with my healthcare team. She is very willing and eager to help with an emphasis on personalizing her work to my unique situation.

Kara G.

Verified Customer

Jan 2024

Solace changed our lives. Through our advocates work ethic, inability to give up, and compassion for our family she helped us navigate the horribly frustrating insurance world. Our son is severely disabled. She was able to jump right into the chaos and countless insurance denials, pinpoint the issue, then provide solutions.

Frannie S.

Verified Customer

Oct 2023

Donna is an outstanding advocate! She listened carefully, asked good questions, caught on very quickly to my issue, showed genuine compassion, and best of all, solved my problem in an unbelievably short period of time. I was astounded when she had the result I had been struggling with for MONTHS resolved in 8 DAYS!

Andrew L.

Verified Customer

Dec 2023

Our advocate is very knowledgeable, kind and helpful. I know she is someone I can count on when finding care for a loved one or if I have any questions she is always willing to make time to answer them.

Deb O.

Verified Customer

Oct 2023

I was connected to Melanie through Solace. My mom lost her daughter in June and 8 months later about to lose her husband. Mom didn’t know who to call for in-home nursing and care when she began hospice. Our advocate talked to my Mom and totally put her mind at ease and gave her enough information to feel confident enough on which way to go and who to call. 100% recommend.

William L.

Verified Customer

Oct 2023

Solace was a much needed support when we were facing a terminal illness and all that goes with it. Our advocate as a RN was able to give us peace of mind on medical issues we were facing and her staff came in to give the primary caregiver a much needed break. I wish we had found them sooner as it would have made the end of life process much better.

Barbara K.

Verified Customer

Dec 2023

Thank you so much for working with the local hospital on getting a coding error fixed. I was dealing with this for two years ($9000 bill) and the bill had gone to a collection agency. I’m not sure I could have ever gotten the hospital’s attention despite filing an appeal and everything else I had done. The hospital completely wiped off my bill plus another little bill.

Ben W.

Verified Customer

Dec 2023

Solace has been a godsend to my wife and I. Our advocate's knowledge and go-get-em work ethics are a few of the reasons I will keep her info to continue to use and recommend to anyone in need of her services.

Alain F.

Verified Customer

Nov 2023

Ketsia is very kind, honest, dedicated and passionate about her mission to help the vulnerable elderly and their families. Our family is truly lucky to have her assistance! She has exceeded my expectations with her passion and experience. She knows her stuff and very hard working! Thank you Solace!

Laurie D.

Verified Customer

Dec 2023

Gayle is so much more than advertised. An advocate for my 95 year old father's medical as well as insurance care. She developed a knowledgeable and trusted relationship with Dad's primary care physician which was an extraordinary help with all the time zones involved.

Bria E.

Verified Customer

Oct 2023

Solace really helped my husband and me understand the information provided by our doctor and make decisions about our care that aligned with our values and our situation.

Elaine M.

Verified Customer

Nov 2023

Linnea Wiseman is an excellent patient advocate. She has given me excellent advice in dealing with medical issues, personnel, and institutions. Her research into specific health issues is excellent. In situations beyond my knowledge, Linnea has stepped in and advocated for me. Being in a health crisis can be scary and it is comforting to have someone walk you through it.

Juana R.

Verified Customer

Oct 2023

Ketsia is a fountain of information. I'm so lucky Solace connected me to her.

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Kim O.

Verified Customer

Jan 2024

We joined Solace due to my brother’s recent hospitalizations related to Legionnaires Pneumonia. His case was complex due to his other medical conditions. Our advocate was able to ensure his healthcare team was on the same page and my brother was able to get all his questions answered. Her communication with the family brought us all peace of mind.

Jeff M.

Verified Customer

Jan 2024

I just wanted you to know what a big difference you are making in a mom's life. She sounds better than I have heard her in two years. Thank you so much for helping us and please pass my thanks to the rest of the Solace team.

Dianne R

Verified Customer

Nov 2023

My advocate Kenneth provided incredibly helpful guidance and direction during a time of high stress due to a serious injury and substantial anticipated medical bills. His care and compassion combined with a completely professional way of working places him very high on my list of 'good people.' I would definitely recommend Solace.

Janice L.

Verified Customer

Oct 2023

From the beginning of what was finally diagnosed as a TIA my advocate started working her magic. No pill was overlooked or medical procedure done without her knowledge. When I got to Texas she was already looking for the suitable doctors in our area. . Brandie met (over the telephone) with all my doctors, asking questions and later going over again everything that was said for my benefit.

Alison

Verified Customer

Dec 2023

Solace made a very scary medical situation for me much more easy to endure. I have never used an advocate before, but I will surely do so if ever faced with something like this again. She went everywhere I needed her to be, providing backup & information as we went along in my treatment. I will always be grateful for the help Solace and my advocate provided to this single mom.

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