What Is Virtual Primary Care?

Virtual primary care is a healthcare model that allows patients to consult with primary care providers through telehealth rather than in-person visits. These virtual appointments cover routine check-ups, chronic disease management, prescription refills, and general health concerns.

Why is virtual primary care beneficial?

• Convenience: Patients can access care from home, reducing travel time and wait times.
• Continuity of care: Regular virtual visits help maintain long-term health management.
• Expanded access: Beneficial for individuals in rural areas or those with mobility challenges.

Medicare and virtual primary care

Medicare covers certain telehealth services, including virtual visits with primary care providers. However, coverage varies depending on:

• Original Medicare (Part B): Covers telehealth for chronic conditions, mental health, and preventive care when medically necessary.
• Medicare Advantage (Part C): Often includes expanded telehealth options, sometimes with additional virtual care benefits.
• State and provider policies: Not all services may be available depending on location and provider networks.

How Solace Can Help

A Solace advocate can help you determine what virtual care services are covered under Medicare, assist with scheduling telehealth visits, and ensure providers coordinate effectively across in-person and virtual care settings.

What to Do Next

Interested in virtual primary care and what’s covered? Find an advocate today.