What is an Urgent Care Center?

An urgent care center is a walk-in clinic that treats injuries or illnesses requiring immediate care but not serious enough for emergency room visits. These facilities typically offer extended hours, including evenings and weekends, and can handle conditions like minor fractures, infections, and flu symptoms without the long wait times or high costs of emergency departments.

Why urgent care centers matter

• Fills healthcare gaps: Provides medical care when primary care offices are closed or unavailable for immediate appointments
• Reduces ER overcrowding: Diverts non-emergency cases from expensive emergency departments to more appropriate care settings
• Offers cost-effective care: Charges significantly less than emergency rooms for treating minor injuries and illnesses

How Solace can help

A Solace advocate can help you determine whether urgent care or emergency care is appropriate for your condition, locate in-network urgent care centers, and understand your insurance coverage for urgent care visits. Advocates can also assist with follow-up care coordination and billing questions.