What Is a Service Area?

A service area is the specific geographic region where you must reside to enroll in and receive healthcare coverage from certain health plans, including Medicare Advantage plans. Within this defined region, the plan provides access to a network of approved doctors, hospitals, and healthcare facilities.

Why service areas matter

• Coverage eligibility: If you move outside your plan's service area, you might lose eligibility for coverage and be required to switch plans.
• Access to care: Knowing your plan’s service area ensures you have convenient access to in-network healthcare providers and facilities.
• Avoid coverage gaps: Staying aware of your service area helps you maintain continuous coverage, preventing interruptions or unexpected costs.

How Solace can help

A Solace advocate can help you verify your plan’s service area, locate providers within your network, and manage any changes in coverage if you relocate. They can also assist in transitioning smoothly between plans to avoid gaps in your healthcare coverage.

What to do next

Need help understanding your plan’s service area or navigating coverage after a move? A Solace advocate can guide you clearly and ensure uninterrupted healthcare access. Find an advocate today.