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Glossary
Case Management

What is Case Management?

Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual's health needs. It involves creating a comprehensive plan that addresses medical, social, and other support services to help patients navigate complex healthcare systems effectively.

Why is case management important?

  • Coordinates complex care: Integrates services from multiple providers and systems.
  • Optimizes resources: Ensures efficient use of healthcare services and benefits.
  • Improves navigation: Helps patients understand and access appropriate care paths.

Key components of case management

  • Comprehensive assessment of patient needs and available resources.
  • Development of individualized care plans with specific goals.
  • Regular monitoring and adjustment of plans as needs change.

How Solace can help

A Solace advocate can provide personalized case management services, conducting needs assessments, developing customized care plans, and coordinating all aspects of your healthcare journey. They can help you understand treatment options, connect with appropriate specialists, navigate insurance coverage issues, and ensure that all your care needs are addressed in a cohesive, patient-centered manner.