Healthcare shouldn’t be this complicated. Learn the terms that matter to make informed decisions about your health.
An annual out-of-pocket maximum is the most you have to pay for covered healthcare services in a policy year before your insurance begins to pay 100% of the allowed amount. This limit includes deductibles, coinsurance, and copayments, but typically doesn't include your monthly premiums or spending for services your plan doesn't cover. Once you reach this maximum, your insurance company pays all costs for covered services for the remainder of the policy year.
A Solace advocate can help you track your progress toward your out-of-pocket maximum, understand which expenses count toward this limit, and ensure all eligible costs are properly applied. Advocates can also assist with appeals if insurance companies incorrectly calculate your out-of-pocket spending.