Find the best advocates supporting Massachusetts

The healthcare system is overwhelming.
Getting support shouldn’t be.

Solace will pair you with an expert patient advocate who understands the complexities of healthcare in Massachusetts. They’ll be your dedicated ally, and work with you side-by-side to accomplish your healthcare goals.



Best of all, most patients pay nothing out of pocket.

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Expert Advocate

Terry W.

Specialties:

Chronic Pain
Elder Care

Experience:

Terry is a RN with 15 years of experience who excels in case management and navigating complex health systems.

Expert Advocate

Karen S.

Specialties:

Billing Errors
Dementia

Experience:

Karen has 33 years of experience. She excels in healthcare systems, insurance claims, and medical bill negotiations.

Expert Advocate

Melanie G.

Specialties:

Disability Support
Elder Care

Experience:

Melanie has 30+ years in healthcare and 15 years in patient advocacy specializing in cancer coaching, care management, and family support.

Expert Advocate

Kayla T.

Specialties:

Kidney Disease
Dementia

Experience:

Kayla has 10+ years of critical care experience as an RN with a focus on acute care and complex diagnoses.

Advocacy is now covered by insurance

and 700+ more plans

What problems can advocates help patients in MA with?

Decoding Paperwork

Feeling buried beneath a mountain of medical jargon? Solace advocates can translate forms, answer questions, and make sense of your healthcare.

Making Appointments

Solace advocates will make the calls, endure the hold music, and keep your calendar organized so you can spend more time doing what you love.

Negotiating Medical Bills

Not sure what you’re being billed for? Handling financial disputes is a headache. Your advocate will fight to keep your care affordable.

Resolving Insurance Snags

Solace advocates know the ins and outs of health insurance and can help you understand coverage, handle claims, and make appeals.

Exploring New Treatments

Don’t get left behind. Your Solace advocate will stay on top of the latest research and ensure no stone goes unturned in your search for healthcare solutions.

Coordinating Doctors

When doctors don’t communicate, your care can fall through the cracks. Your advocate will keep your care team coordinated so your needs stay front and center.

Empowering Patients

Your advocate will make sure you always have the tools you need and the answers you deserve to make informed decisions about your care.

Much More!

If healthcare hurdles stand in your way, your Solace advocate will help you overcome them—no matter how big they might be. 

Solace has helped over 10,000 patients and families

"My Solace advocate was a godsend as I struggled to make sense of our healthcare system. He listened to my questions, gave me the answers I needed, and made sure I always knew my options.”
Rose G.

04/01/2024

"Having a healthcare advocate by my side made all the difference. She handled the insurance paperwork, coordinated my appointments, and walked me through everything I needed to know."
Eric H.

08/07/2024

"I was completely overwhelmed trying to navigate the healthcare system on my own, but my Solace advocate took the burden off my shoulders. He was my dedicated guide through it all."
Joan H.

05/01/2024

"My Solace advocate was important in helping my brother get the right care. She was an unrelenting advocate, cutting through red tape, and keeping us updated at every turn."
Stephen I.

04/27/2024

"Signing up for a Solace advocate was one of the best decisions I’ve ever made. He took the time to truly understand my needs and got me connected with the right providers and resources."
Jonathan J.

06/05/2024

"My Solace advocate was a true partner in my healthcare journey. She gave me the tools and support to become an empowered patient and make truly informed decisions about my care."
Anne J.

07/27/2024

How can a Solace patient advocate help you navigate healthcare?

young nurse hugging an older man

Care Management

The enormity of the healthcare system can make even simple tasks like scheduling appointments, remembering medications, and filling out paperwork feel daunting. It doesn’t have to be this way.

Your Solace advocate will schedule the appointments, handle the paperwork, and keep your care moving forward so you can spend more time doing what you love.

women on computer with note pad next to her

Care Coordination

Doctors try their best, but the healthcare system is overwhelming for them, too. It’s too big and complicated, and sometimes communication breaks down—allowing your care to fall through the cracks.

Your advocate will be a central point of contact for your entire healthcare team. They’ll keep your records and notes organized and in one place, so everyone stays in the loop and focused on one goal—improving your health. 

women on bike with basket of flowers

Patient Empowerment

The sheer size of the healthcare system can make anyone feel small. Your advocate will give you the tools you need to take charge of your health and make the system work for you.

They’ll translate confusing terms, answer your most pressing questions, and get you the information you need to make educated decisions about your care. Because, when it comes to your wellbeing, you know best.

Personal Support,
Local Solutions.

Local Experience

You’ll work with an experienced advocate who understands the ins-and-outs of healthcare in Massachusetts.

Local Physician Support

Your advocate will work hand-in-hand with a supporting physician licensed in Massachusetts, ensuring continuous local support.

Local Resources

Advocates have access to expansive, local resource databases, so you’ll always get the care that works best for you, closest to you.

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The Solace care team model

With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.

Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.

Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.

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FREQUENTLY ASKED QUESTIONS

We’ve Got Answers

Still unsure how an advocate can help? Explore these answers to the questions we’re asked the most.

Will my advocate actually live in Massachusetts?

It’s possible, but an advocate doesn’t need to live in your city to help you get the best care. Wherever they are, they’ll work closely with your doctors and find the local resources you need to get the best possible health outcomes.

What can a Solace advocate not do?

We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.

How are Solace advocates qualified to help?

Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds. 98% of Solace patients report better healthcare outcomes after working with an advocate.

Can a Solace advocate help me with...

What can a Solace advocate not do?

We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.

You don’t have to do this alone.

Start receiving support from your advocate today.

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