People with hearing loss navigate between ENT doctors, audiologists, and hearing aid specialists while dealing with communication barriers that affect every interaction. When you can't hear in medical appointments or understand treatment options, getting proper care becomes even harder.
Solace hearing loss advocates are experienced medical professionals who:
Your advocate ensures you get the hearing help you need to stay connected.
Best of all, most patients pay nothing out of pocket.
Dr. Kafilat S.
Specialties:
Experience:
Kafilat is a board-certified NP with 13+ years of experience. She excels in oncology, chronic illness, and healthcare advocacy.
Michael Y.
Specialties:
Experience:
Michael is a medical doctor with 15+ years of experience specializing in patient advocacy, case management, and navigating healthcare.
Lori S
Specialties:
Experience:
Lori is a retired nurse with 40+ years of experience. She specializes in home, hospital, and rehab care. She excels in case management.
Ryan C
Specialties:
Experience:
Ryan is an advocate and critical care flight paramedic with 11 years of experience specializing in care coordination.
Understanding hearing loss requires comprehensive testing beyond basic screenings. Your advocate schedules complete audiological evaluations, coordinates ENT examinations to find causes, and ensures proper diagnosis. They help interpret test results and understand what your hearing loss means for treatment options.
Hearing aids are expensive and choosing the right one is overwhelming. Your advocate researches options within your budget, navigates insurance and financing options, and coordinates proper fitting and programming. They ensure you get devices that actually help, not just expensive equipment that sits in a drawer.
Hearing loss affects every conversation, especially in healthcare settings. Your advocate attends appointments to ensure nothing is missed, arranges for interpreters or CART services when needed, and helps providers understand your communication needs. They ensure hearing loss doesn't prevent you from getting proper medical care.
Janice B.
06/2025
Penelope W.
05/2025
Dreama H.
02/2025
Jeri Q.
02/2025
LaRenda F.
2/2025
Stephen B.
02/2025
With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.
Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.
Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.
Sudden hearing loss is a medical emergency requiring immediate treatment to prevent permanent damage. Solace advocates recognize urgent symptoms needing same-day care, coordinate emergency ENT evaluations and steroid treatment, and ensure rapid intervention within the critical window. They push through typical appointment delays, document for insurance coverage of emergency treatment, and coordinate follow-up for best recovery chances. Your advocate acts fast when hours matter for saving your hearing.
Beyond basic hearing aids, options like cochlear implants or bone-anchored devices can restore hearing. Solace advocates research candidacy for implantable devices, coordinate evaluations at cochlear implant centers, and navigate complex insurance requirements. They connect you with device specialists, coordinate surgery and programming appointments, and ensure proper training and support. Your advocate opens doors to advanced solutions when hearing aids aren't enough.
Hearing loss often comes with tinnitus, vertigo, or balance problems requiring comprehensive management. Solace advocates coordinate care for multiple ear-related symptoms, connect you with tinnitus management programs, and ensure vestibular issues are addressed. They help distinguish between different causes, coordinate treatments that won't worsen hearing, and provide resources for coping strategies. Your advocate manages the full spectrum of ear and hearing problems together.
Living with hearing loss requires adaptations in work, social, and family life for maintaining connections. Solace advocates help obtain workplace accommodations, coordinate assistive listening device training, and connect families with communication strategies. They arrange captioning services for medical appointments, help navigate disability benefits if needed, and connect you with hearing loss support communities. Your advocate ensures hearing loss doesn't mean isolation from the world around you.