NATIONALLY ENDORSED BY
No one should navigate healthcare alone
Solace advocates help you get the care and honest answers you deserve. With 16 years of healthcare experience on average, they coordinate across providers, translate medical jargon, and resolve the billing issues and paperwork that can stand between you and better outcomes.
Covered by Medicare & insurance nationwide
Covered by insurance nationwide
Covered by Medicare & Insurance
1-on-1 help, covered by insurance
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How Can We Help?
Let us know how we can help and we will get back you as soon as we can.
“The next time a medical challenge arises in my home, one of my first calls will be to Solace Health.”
Real patients. Real advocates. Real outcomes.
Real patients. Real advocates. Real outcomes.
of patients recommend working with an advocate to friends or family*
of patients feel more in control of their care with an advocate*
of patients see better health outcomes with an advocate*
*Based on a 2023 report by the Coalition of Healthcare Advocacy Organizations
How it works
Start with your story
A Solace physician will listen closely to your goals and healthcare history, then pair you with the right advocate.
Meet your advocate
Your advocate will get to know your benefits, insurance situation,
and care needs and build out a
clear path forward.
Access the care you need
Your advocate coordinates across every system affecting your care so every benefit you’re qualified for is working for you.
Over 45,000 Patients & Families Helped
Over 45,000 Individuals & Families Helped
AS SEEN IN
"My cardiologist stopped taking my insurance and said I had to find a replacement on my own. It was overwhelming. My advocate is amazing, and she’s been solving all my problems. What a relief to have someone on my side!"
"My advocate has changed everything about my healthcare, helping me coordinate my doctor's appointments, medications, scans, and x-rays. She’s brought a new level of calm to my life. Solace has been amazing.”
"My advocate has gotten me referrals I couldn’t get on my own - even within a day or two, compared to the six months I used to wait. He’s taken a huge weight off my shoulders."
“I was living with extreme pain that stole my focus and energy. My advocate found me the care I needed with sweetness, efficiency, and excellence. He feels like family, and I’m eternally grateful.”
"Michele got my scooter covered, set up Meals on Wheels, and arranged for a housekeeper. Now I can go to my mailbox, my home is clean, and I don’t eat microwave meals. She’s changed my moods and my whole life."
“My advocate is such a great person. She makes me feel heard and cared for. I’m able to tell her things you only tell your best friend and she doesn’t judge.”
“Finally, someone who listens, understands my problem and I can speak with human to human. Communication with courtesy is becoming a lost art. I am so happy to have found Solace.”
“My advocate has been invaluable. Her moxie and dedication are second to none. She’s had to fight to get others to do the bare minimum, and she never gives up. Solace is a true champion for people in need.”
“My advocate is incredible! So helpful, communicates where I am comfortable & can handle, and organizes everything so that I can focus on the day to day management of my chronic illnesses.”
FAQs
Solace is a healthcare service that pairs you with a personal health advocate who helps you navigate the medical system. Your advocate can handle paperwork, coordinate with your providers, and fight insurance claim denials on your behalf. Solace advocates have an average of 16 years of healthcare experience, and services are covered by insurance and Medicare for eligible patients.
Yes. Solace is a legitimate healthcare advocacy service that connects patients with experienced advocates, covered by insurance and Medicare. Advocates help with tasks like scheduling, understanding medical bills, and appealing denied claims. Solace advocates do not provide medical or legal advice, and you must be 18 or older to use the service.
For most patients, Solace is covered by insurance or Medicare, so there is little to no out-of-pocket cost. Whether you're covered depends on your specific plan. You can confirm your coverage in a few minutes with a free eligibility check.
A health advocate manages the non-clinical side of healthcare so you don't have to do it alone. That can include organizing appointments, communicating with insurers and providers, reviewing medical bills, and appealing denied insurance claims. Advocates help you understand your options and take action, but they do not provide medical or legal advice.
Yes. Solace serves both commercial insurance and Medicare patients, and advocate services are covered for eligible members. A Solace advocate can help Medicare beneficiaries coordinate care, understand their coverage, and resolve billing or claim issues. Check your eligibility to confirm coverage under your plan.
Yes — fighting claim denials is one of the core things a Solace advocate does. Your advocate can review the denial, gather the required documentation, and manage the appeals process with your insurer on your behalf. This is administrative support, not legal advice.
Start by checking your eligibility to see whether your insurance or Medicare plan covers Solace, then book an appointment with an advocate. You must be 18 or older to sign up.
Healthcare without homework
Your advocate helps manage paperwork, coordination, and follow-through on your behalf.