Healthcare experts who fight for you.
Solace advocates are experienced professionals who’ve spent years helping patients through a broken system. They’re here to make your healthcare manageable, fair, and human.
.png){kind=avatar}
.png){kind=avatar}
What makes a Solace advocate?
Your advocate is your strategist, your care coordinator, and your voice in the healthcare system.
Support
We book appointments, work with your doctors, and build a care plan around your needs.
Navigate
We book appointments, work with your doctors, and build a care plan around your needs.
Investigate
We get healthcare approved, fight denied claims, and fix billing mistakes.
Organize
We take the stressful, time-wasting parts of care off your plate—hold times, forms, appeals, and all the rest.
Interpret
We join doctor's appointments, ask the hard questions, and explain your care plan.
The Power of Advocacy
patients and families supported since 2022
Felt more confident and educated about their care
.png)
Reported better healthcare outcomes
*The Critical Role of Patient and Health Care Advocates: A Special Report, a white paper commissioned by the Coalition of Health Care Advocacy Organizations (CHCAO)
Get a Healthcare Pro in Your Corner
Solace advocates are experts with an average of more than 15 years’ experience in healthcare, from hospitals to home care. They’ve seen how the system fails patients—and they’re here to make it work better for you.
See why this mission matters to them.
What Advocates Can Do For You
Solace advocates are healthcare experts who solve problems and stand up for patients.
Fight denied claims and push for approvals
Find the right doctors and schedule your appointments
Join your appointments to support you during care
Explain test results and treatment options in plain language
Get your doctors on the same page so nothing slips through the cracks
Why We’re Different
One advocate
We pair you with one advocate who gets to know your healthcare goals—and stays with you. We’re here when you need us.
Independent
Your advocate works for you. Their only priority is what’s best for your care.
Years of Experience
Advocates come from nursing and other healthcare backgrounds, with over 15 years’ experience on average. They joined Solace to stop patients from falling through the cracks.
.png){kind=avatar}
“My advocate changed my life.”
“My advocate got me a scooter, set up Meals on Wheels, and even arranged for a housekeeper. Now I can get to my mailbox, live in a clean home, and eat real food instead of microwave meals. She’s changed my moods and my whole life.”
How it works
Tell us what’s important
From the start, you’ll be heard. Our physician will listen to your challenges and help you choose your advocate.
Meet your advocate
This is your turning point. You’ll meet your dedicated advocate and make a plan to get the care you need.
Support that stays with you
Your advocate helps as long as you need—staying in touch, guiding your care, and dramatically improving your quality of life.
Alexa & Hilary’s story
Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to learn how their Solace advocate made all the difference.
FAQs
Eligibility, Cost & Coverage
Yes. Solace advocate services are covered by Medicare, including both Original Medicare and most Medicare Advantage plans. We’re in network with major carriers such as UnitedHealthcare, Humana, Blue Cross Blue Shield, Aetna, Cigna, Wellcare, and more.
Patients pay nothing beyond their standard Medicare deductible or coinsurance.
We make billing simple and predictable:
- Before you start: We’ll verify your Medicare eligibility
- If your plan requires cost sharing: We’ll tell you your deductible or coinsurance
- If anything changes: You’ll hear from us before you’re billed.
We’re here to make care easier, not harder. That includes how we work with your insurance.
Don’t navigate healthcare alone.
200,000 patients and families already trust Solace to deliver better care. You deserve an advocate.