80% of major medical errors involve care transitions*
Care transitions can lead to missed details and life-threatening miscommunications. Your advocate makes sure providers share accurate, up-to-date information, clarifies conflicting instructions, and asks the right questions to cut through the confusion.
*PMC, 2020
80% of major medical errors involve care transitions*
Care transitions can lead to missed details and life-threatening miscommunications. Your advocate makes sure providers share accurate, up-to-date information, clarifies conflicting instructions, and asks the right questions to cut through the confusion.
Make every transition smooth, safe, and stress-free
Defeating delays
If you’ve ever waited for a care transition, you know how slow it can feel. Your advocate reduces delays without missing details, working quickly yet comprehensively to transfer records, clarify care plans, and make sure your new team has the resources to provide the best care possible.
No more mistakes
Care transitions can lead to critical errors. What if your new facility misses your medication allergy or fails to continue an effective treatment? Your advocate talks to your providers, gets them talking to each other, reviews notes and records, and keeps everyone on the same page.
Keeping you informed
New treatment instructions, new medications, new facilities… It’s hard to keep track of it all. Your advocate will do the research, answer questions, and provide expert recommendations – all while leaving you in control of every decision, from choosing a facility to adjusting treatment.
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Preventing disaster with an eye for detail
“I worked with a 76-year-old patient who was admitted to a community hospital with congestive heart failure. When she was transferred to a larger hospital for surgery, I saw that her records didn’t mention her severe heparin allergy. I quickly contacted the second hospital and sent them the right information. It was a close call – but she recovered safely.”
Preventing disaster with an eye for detail
“I worked with a 76-year-old patient who was admitted to a community hospital with congestive heart failure. When she was transferred to a larger hospital for surgery, I saw that her records didn’t mention her severe heparin allergy. I quickly contacted the second hospital and sent them the right information. It was a close call – but she recovered safely.”
Verified Solace patient
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It’s easy to get started
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Intake Session
We’ll call and discuss your care journey, your concerns, and the ways an advocate can help.
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Advocate Meeting
Meet your Solace Advocate - an expert who will listen to you, understand you, and fight for you.
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Ongoing Support
We’re here for you whenever you need - however long it takes. No health issue is too big, or too small.
Frequently Asked Questions
Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds.
98% of Solace patients report better healthcare outcomes after working with an advocate.**
Advocates on Solace are independent—meaning they work for you, not for an insurance company or a hospital.
Your advocate will always have your best interests, and best outcomes, at heart.
**Based on a 2023 report by the Coalition of Healthcare Advocacy Organizations
Healthcare advocates on Solace are covered by Medicare, United Healthcare, Anthem BCBS, and other major insurance providers. Check your eligibility to see if you qualify—it only takes a minute.Healthcare advocates on Solace are fully covered by Medicare and many Medicare Advantage programs.
Check your eligibility to see if you qualify—it only takes a minute.
We know our advocates sound a bit like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance.
They can’t replace your doctor, but they can break down the barriers standing between you and the quality healthcare you deserve.
We have advocates serving all 50 states, but an advocate doesn’t need to live in your city to help you get the best care.
Wherever they are, they’ll work closely with your doctors and find the local resources you need to get the best possible health outcome.
We’ll match you with the best advocate for you.