Patient Advocates for Cigna - Find one today.
Supporting and empowering Cigna patients.
Cigna Healthcare covers 29 states but only holds 2% of the Medicare Advantage market. Being smaller means fewer resources when you need help navigating denials or complex authorizations. Your Solace advocate knows Cigna's systems inside and out—from their $0 premium plans to their enhanced hearing benefits. When Cigna creates roadblocks, we know exactly how to remove them.
Best of all, most patients pay nothing out of pocket.
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About
Cigna Healthcare operates across 29 states and 603 counties, offering HMO, PPO, and Special Needs Plans with comprehensive benefits like dental, vision, enhanced hearing aids, and meal delivery. Despite their broad geographic reach, Cigna holds just 2% of the Medicare Advantage market, making them a smaller player compared to giants like UnitedHealthcare and Humana. Their plans often feature $0 premiums and Part B premium rebates, but their limited market share can mean longer wait times for appeals and fewer specialized resources for complex cases.
What problems can a Cigna patient advocate help you with?
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Get the clarity you need to make sense of your care and take charge of your health.
We’ll make the calls (and the callbacks) so you can spend more time doing what you love.
Keep your care affordable with lower medical bills and access to local financial help.
Advocates review coverage, handle preauthorizations, and even help with appeals.
Stay on top of the cutting-edge treatment options and leave no stone unturned.
Advocates coordinate your care team so your health never falls through the cracks.
Get the tools and answers you need to make informed decisions about your care.
Advocates help you overcome your healthcare hurdles—no matter how big they might be.
Solace has helped over 200,000 patients and families
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Cigna's smaller market presence means their customer service can be overwhelmed during peak times, and their appeals process may lack the streamlined efficiency of larger insurers. When you need a complex treatment approved or want to appeal a denial, you might face longer processing times and less specialized review teams. Your advocate knows Cigna's specific appeal pathways and can escalate cases directly to their medical directors when needed. They understand which Cigna plans have different authorization requirements and can navigate between their HMO and PPO processes efficiently. From coordinating with their enhanced hearing benefit providers to ensuring your meal delivery benefits are properly authorized, your advocate speaks Cigna's language and knows how to get faster results from their smaller but focused review teams.
Being a smaller player doesn't mean accepting smaller results—your advocate ensures Cigna delivers on their promises.
The Solace care team model
With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.
Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.
Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.
We’ve Got Answers
Still unsure how an advocate can help? Explore these answers to the questions we’re asked the most.
How are Solace advocates qualified to help?
Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds. 98% of Solace patients report better healthcare outcomes after working with an advocate.
What else can a Solace advocate help me with?
What can a Solace advocate not do?
We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.