Patient Advocates for Blue Cross Blue Shield of Vermont - Find one today.

Supporting and empowering BCBS patients in Vermont.

Vermont Blue Advantage promises comprehensive coverage for Vermonters, but their small-state operations can mean limited resources when you need help. Don't let Vermont's friendly reputation fool you—getting complex treatments approved still requires knowing exactly who to call and what to say. Your Solace advocate speaks Vermont BCBS's language fluently.

Best of all, most patients pay nothing out of pocket.

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About

Blue Cross Blue Shield of Vermont operates Vermont Blue Advantage PPO and HMO plans designed specifically for Vermont residents. As a smaller state plan, they offer personalized service with local customer support and region-specific benefits. Their plans include comprehensive coverage with dental, vision, hearing benefits, and quarterly over-the-counter allowances. Vermont BCBS also partners with other New England Blue plans for prescription drug coverage through Blue MedicareRx. While their local focus can be an advantage, it also means fewer resources for complex appeals and limited experience with unusual cases.

What problems can an BCBS of Vermont patient advocate help you with?

Decoding Paperwork

Get the clarity you need to make sense of your care and take charge of your health.

Making Appointments

We’ll make the calls (and the callbacks) so you can spend more time doing what you love.

Negotiating Medical Bills

Keep your care affordable with lower medical bills and access to local financial help.

Resolving Insurance Snags

Advocates review coverage, handle preauthorizations, and even help with appeals. 

Exploring New Treatments

Stay on top of the cutting-edge treatment options and leave no stone unturned. 

Coordinating Doctors

Advocates coordinate your care team so your health never falls through the cracks.

Empowering Patients

Get the tools and answers you need to make informed decisions about your care.

Much More!

Advocates help you overcome your healthcare hurdles—no matter how big they might be. 

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Solace has helped over 14,000 patients and families

"My Solace advocate was a godsend as I struggled to make sense of our healthcare system. He listened to my questions, gave me the answers I needed, and made sure I always knew my options.”
Rose G.

04/01/2024

"Having a healthcare advocate by my side made all the difference. She handled the insurance paperwork, coordinated my appointments, and walked me through everything I needed to know."
Eric H.

08/07/2024

"I was completely overwhelmed trying to navigate the healthcare system on my own, but my Solace advocate took the burden off my shoulders. He was my dedicated guide through it all."
Joan H.

05/01/2024

"My Solace advocate was important in helping my brother get the right care. She was an unrelenting advocate, cutting through red tape, and keeping us updated at every turn."
Stephen I.

04/27/2024

"Signing up for a Solace advocate was one of the best decisions I’ve ever made. He took the time to truly understand my needs and got me connected with the right providers and resources."
Jonathan J.

06/05/2024

"My Solace advocate was a true partner in my healthcare journey. She gave me the tools and support to become an empowered patient and make truly informed decisions about my care."
Anne J.

07/27/2024

BCBS of Vermont Appeals with a Patient Advocate


BCBS of Vermont's appeals process combines Medicare's federal requirements with Vermont's specific healthcare regulations. As a smaller plan, they have fewer internal reviewers and may take longer to process complex appeals. Their partnership with other New England Blue plans for prescription benefits can also create confusion about who handles which type of denial.

Your Solace advocate knows Vermont BCBS's limited but specific procedures inside and out. They understand which appeals stay in-state versus which get handled by their New England partnership, and they know how to escalate cases that need faster resolution. They'll work with Vermont BCBS's medical directors directly when needed and coordinate with their prescription drug partners to resolve coverage disputes quickly.

For Vermont residents, having an advocate who understands both the benefits and limitations of a smaller state plan can make all the difference in getting timely, effective appeal results.

The Solace care team model

With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.

Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.

Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.

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FREQUENTLY ASKED QUESTIONS

We’ve Got Answers

Still unsure how an advocate can help? Explore these answers to the questions we’re asked the most.

How are Solace advocates qualified to help?

Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds. 98% of Solace patients report better healthcare outcomes after working with an advocate.

What else can a Solace advocate help me with?

What can a Solace advocate not do?

We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.

You don’t have to do this alone.

Start receiving support from your advocate today.

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