Patient Advocates for Blue Cross Blue Shield of Michigan - Find one today.

Supporting and empowering BCBS patients.

Blue Cross Blue Shield of Michigan has been Michigan's go-to insurer for decades, with over 80,000 doctors in-state. But having the biggest network doesn't mean getting the fastest approvals. When Michigan BCBS denies your claim or delays your treatment, your Solace advocate knows exactly how to navigate their system and get you the coverage you deserve.

Best of all, most patients pay nothing out of pocket.

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About

BCBS of Michigan serves as the state's largest health insurer with over 80,000 doctors in Michigan and access to 1.7 million providers nationwide. They offer multiple Medicare Advantage plan types—PPO, HMO, and HMO-POS—giving members flexibility in how they access care. Their plans typically include comprehensive benefits like dental, vision, prescription coverage, and even SilverSneakers gym memberships. But Michigan BCBS has its own unique authorization processes, state-specific medical policies, and internal review procedures that can feel overwhelming when you need care approved quickly.

What problems can an BCBS of Michigan patient advocate help you with?

Decoding Paperwork

Get the clarity you need to make sense of your care and take charge of your health.

Making Appointments

We’ll make the calls (and the callbacks) so you can spend more time doing what you love.

Negotiating Medical Bills

Keep your care affordable with lower medical bills and access to local financial help.

Resolving Insurance Snags

Advocates review coverage, handle preauthorizations, and even help with appeals. 

Exploring New Treatments

Stay on top of the cutting-edge treatment options and leave no stone unturned. 

Coordinating Doctors

Advocates coordinate your care team so your health never falls through the cracks.

Empowering Patients

Get the tools and answers you need to make informed decisions about your care.

Much More!

Advocates help you overcome your healthcare hurdles—no matter how big they might be. 

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Solace has helped over 14,000 patients and families

"My Solace advocate was a godsend as I struggled to make sense of our healthcare system. He listened to my questions, gave me the answers I needed, and made sure I always knew my options.”
Rose G.

04/01/2024

"Having a healthcare advocate by my side made all the difference. She handled the insurance paperwork, coordinated my appointments, and walked me through everything I needed to know."
Eric H.

08/07/2024

"I was completely overwhelmed trying to navigate the healthcare system on my own, but my Solace advocate took the burden off my shoulders. He was my dedicated guide through it all."
Joan H.

05/01/2024

"My Solace advocate was important in helping my brother get the right care. She was an unrelenting advocate, cutting through red tape, and keeping us updated at every turn."
Stephen I.

04/27/2024

"Signing up for a Solace advocate was one of the best decisions I’ve ever made. He took the time to truly understand my needs and got me connected with the right providers and resources."
Jonathan J.

06/05/2024

"My Solace advocate was a true partner in my healthcare journey. She gave me the tools and support to become an empowered patient and make truly informed decisions about my care."
Anne J.

07/27/2024

BCBS of Michigan Appeals with a Patient Advocate

Michigan BCBS appeals follow both federal Medicare requirements and state-specific procedures that can trip up even experienced patients. Their multi-level review process includes internal reviews, independent medical reviews, and potential state-level appeals—each with different forms, deadlines, and requirements.

Your Solace advocate understands Michigan BCBS's specific review criteria and knows which medical policies apply to your plan type. They'll analyze why your claim was denied, gather supporting documentation that meets Michigan BCBS's standards, and present your case using the language their reviewers expect to see. Whether it's a PPO plan allowing out-of-network appeals or an HMO requiring primary care physician coordination, they know the nuances that make the difference between approval and denial.

This isn't their first Michigan BCBS appeal—and they won't stop until you get the coverage you're entitled to under your plan.

The Solace care team model

With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.

Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.

Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.

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FREQUENTLY ASKED QUESTIONS

We’ve Got Answers

Still unsure how an advocate can help? Explore these answers to the questions we’re asked the most.

How are Solace advocates qualified to help?

Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds. 98% of Solace patients report better healthcare outcomes after working with an advocate.

What else can a Solace advocate help me with?

What can a Solace advocate not do?

We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.

You don’t have to do this alone.

Start receiving support from your advocate today.

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