Patient Advocates for AARP - Find one today.
Supporting and empowering AARP patients.
AARP's name is on the card, but it's UnitedHealthcare running the show. That means the same massive network and complex systems you'd face with regular UHC—just with AARP branding. When your "AARP" plan denies coverage or creates roadblocks, your Solace advocate knows exactly who to call and how to cut through the confusion.
Best of all, most patients pay nothing out of pocket.
.avif)
About
AARP doesn't actually provide insurance—they license their name to UnitedHealthcare for a royalty fee. So when you have an "AARP Medicare Advantage" plan, you're really dealing with UHC's systems, networks, and authorization processes. The good news? You don't need to be an AARP member to enroll. The challenge? You're navigating the same complex UnitedHealthcare bureaucracy as their 10 million other Medicare members, just with different branding and customer service numbers.
What problems can an AARP patient advocate help you with?
%20(1).avif){kind=small}
Get the clarity you need to make sense of your care and take charge of your health.
We’ll make the calls (and the callbacks) so you can spend more time doing what you love.
Keep your care affordable with lower medical bills and access to local financial help.
Advocates review coverage, handle preauthorizations, and even help with appeals.
Stay on top of the cutting-edge treatment options and leave no stone unturned.
Advocates coordinate your care team so your health never falls through the cracks.
Get the tools and answers you need to make informed decisions about your care.
Advocates help you overcome your healthcare hurdles—no matter how big they might be.
Solace has helped over 14,000 patients and families
Rose G.
04/01/2024
Eric H.
08/07/2024
Joan H.
05/01/2024
Stephen I.
04/27/2024
Jonathan J.
06/05/2024
Anne J.
07/27/2024
AARP Appeals with a Patient Advocate
Your AARP denial letter might say it's from AARP, but the appeal goes straight to UnitedHealthcare. That's where the confusion starts—and where most people give up. AARP's customer service can't actually overturn medical decisions. They can only transfer you to UHC, where you'll start over explaining your case to someone new.Your Solace advocate knows this shell game. They skip the AARP runaround and go directly to UnitedHealthcare's medical review teams who make the real decisions. They'll decode why UHC denied your claim, gather the medical evidence that their reviewers actually want to see, and present your case in the language that gets results. No wasted time with customer service representatives who can't help. No bouncing between AARP and UHC phone trees.While you're focused on your health, they're focused on getting UnitedHealthcare to say yes—regardless of what brand name is on your card.
This isn't their first AARP appeal—and they won't stop until you get the coverage you deserve.
The Solace care team model
With Solace, you get both a patient advocate and a supporting physician, which we refer to as your “care team”.
Your advocate will be there to manage the day to day aspects of your care: coordinating with doctors, researching potential solutions and communicating updates to you.
Your supporting physician can unlock resources for you and your advocate that might otherwise be out of reach.
We’ve Got Answers
Still unsure how an advocate can help? Explore these answers to the questions we’re asked the most.
How are Solace advocates qualified to help?
Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds. 98% of Solace patients report better healthcare outcomes after working with an advocate.
What else can a Solace advocate help me with?
What can a Solace advocate not do?
We know our advocates sound like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance. They can’t replace your doctor, but they can break down the barriers standing between you and the quality care you deserve.