Solace Advocates are covered by your
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Medicare
plan!
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Medicare
plan!

PROUD SUPPORTER OF

A partner in care coordination

Insurance, Medicare, and VA care overlap in ways that can be hard to untangle. 
A Solace advocate navigates the complexity and makes sure you receive every benefit you’ve earned.

Insurance, Medicare, and VA care overlap in ways that can be hard to untangle. 
A Solace advocate navigates the complexity and makes sure you receive every benefit you’ve earned.

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WATCH NOW
What It Means to Have an Advocate
The healthcare system wasn't built for patients. Watch the video to learn how Solace advocates carry your healthcare burden for you.
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Contact us

Dr. John Taylor, CMO at Solace

See what happens when an advocate’s in your corner.

COVERED BY INSURANCE

16

years average healthcare experience

USA

owned and operated

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No one should navigate healthcare alone.

Your Solace advocate will work with you one-on-one to get you the quality healthcare you deserve.

Get Started

Every benefit you've earned is within reach

Solace advocates bring an average of 16 years of hands-on healthcare experience. Your advocate works directly with you, your providers, and your care team to keep everything connected and moving forward.

Solace advocates bring an average of 16 years of hands-on healthcare experience. Your advocate works directly with you, your providers, and your care team to keep everything connected and moving forward.

Your advocate will:

Help you make the most of your Medicare, 
 insurance, and VA benefits

Coordinate care between civilian and VA providers

Find doctors and specialists near you

Secure approvals & fight unfair medical bills

Schedule appointments and coordinate referrals

Find your advocate

How it Works

You can move at your own pace and on your own terms.

1

Meet with a physician

A Solace physician will listen to your goals and healthcare history, then pair you with the right advocate.

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2

Get matched with an advocate

Your advocate will get to know your benefits, insurance situation,and care needs and build out aclear path forward.

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3

Access the care
you need

Your advocate coordinates across every system affecting your care so every benefit you’re qualified for is working for you.

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Over 45,000 Patients & Families Helped

AS SEEN IN

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"My husband spent 10 years in the Navy during the Vietnam era. His healthcare got more and more complicated and I simply could not keep up with all the tests, medications, and who to call for what. Having a Solace Advocate helped me sleep at night and got me some real help."

Spouse of Harold S.
Verified Solace Patient
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"I'm 71 with a bad heart and diabetes, so I rely on a lot of medications. My advocate did exactly what she promised and helped me find a doctor and stay on top of my refills. Now everything's finally going well."

Ronald B.
Verified Solace Patient
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"My advocate has changed everything about my healthcare, helping me coordinate my doctor's appointments, medications, scans, and x-rays. She’s brought a new level of calm to my life. Solace has been amazing.”

Megan B.
Verified Solace Patient
Smiling elderly Black woman with short gray curly hair wearing a sleeveless top against a light background.

"My advocate has gotten me referrals I couldn’t get on my own - even within a day or two, compared to the six months I used to wait. He’s taken a huge weight off my shoulders."

Veronica M.
Verified Solace Patient
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"Michele got my scooter covered, set up Meals on Wheels, and arranged for a housekeeper. Now I can go to my mailbox, my home is clean, and I don’t eat microwave meals. She’s changed my moods and my whole life."

Patricia F.
Verified Solace Patient
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“My advocate is such a great person. She makes me feel heard and cared for. I’m able to tell her things you only tell your best friend and she doesn’t judge.”

Pennie H.
Verified Solace Patient
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“Finally, someone who listens, understands my problem and I can speak with human to human. Communication with courtesy is becoming a lost art. I am so happy to have found Solace.”

Anna A.
Verified Solace Patient
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“My advocate has been invaluable. Her moxie and dedication are second to none. She’s had to fight to get others to do the bare minimum, and she never gives up. Solace is a true champion for people in need.”

Monty L.
Verified Solace Patient
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“My advocate is incredible! So helpful, communicates where I am comfortable & can handle, and organizes everything so that I can focus on the day to day management of my chronic illnesses.”

Jubilee C.
Verified Solace Patient
1/9

Advocates Make a Measurable Difference

Advocates Make a Measurable Difference

Covered by Medicare
98
%

of patients say they're more in control of their care with an advocate*

92
%

of patients see better health outcomes with an advocate*

99
%

of patients would recommend working with an advocate to friends or family*

*Based on a 2023 report by the Coalition of Healthcare Advocacy Organizations

*Based on a 2023 report by the Coalition of Healthcare Advocacy Organizations

NOW COVERED BY INSURANCE
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cigna logo
aetna logo
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anthem logo

Healthcare in the U.S. is deeply broken,

You might wait months to see a doctor, face unexpected medical bills, and get pushed to the sidelines in a system designed to make you feel invisible. You deserve an expert who cares about you.

Get Started

It's slow when you need answers quickly

It treats you like just another number

It’s a full time job to try to understand

Healthcare is a headache. Let us handle it.

Solace advocates will help you find the best specialists, manage your appointments, and even negotiate your medical bills.

They’ll translate complicated forms, keep your doctors coordinated, and be there to listen when you need it most.

Get Started
WATCH NOW

Hear Alexa & Hilary’s story.

Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to hear how their Solace advocate helped.

Solace means support.

Solace will pair you with the expert health advocate who’s right for you. Working alongside a supporting physician, they’ll be by your side every step of the way—fighting for the support you need, when you need it.

This is your Solace Care Team.

Get Started
WATCH NOW

Hear Alexa & Hilary’s story.

Alexa and Hilary were caught off guard when their father was suddenly hospitalized with cancer. Watch the video to hear how their Solace advocate helped.

What exactly does an advocate do?

Everyone’s healthcare journey is unique, but here are just some of the ways a Solace advocate can make healthcare easier.

Problem
You’ve got questions about your medical bill and can’t get a straight answer.
Solution
Your advocate will call on your behalf to correct errors, negotiate costs, and get the clarity you need.
Problem
You can’t make heads or tails of your health records.
Solution
Your advocate will translate complicated lingo to help you make informed decisions about your care.
Problem
Your diagnosis is complicated, and your doctors don’t work together.
Solution
Your advocate will be a central point-of-contact for your care team, keeping everyone on the same page.

Meet your care team as soon as today!

Intake Session
We'll call and discuss your
care journey, your concerns, and the ways an advocate can help.
Advocate Meeting
Meet your Solace advocate—an expert who will listen to you, understand you, and fight for you.
Ongoing Support
We're here for you whenever you need—however long it takes. No health issue is too big, or too small.

FAQs

How Solace Advocates Work With
Veterans

Can you use Medicare, Medicare Advantage, other insurance, and VA benefits together?

Yes, and many veterans do. VA benefits and Medicare are separate programs with different coverage rules, but they can work together depending on the type of care you need. The same is true if you carry other insurance—VA and  insurance coordination is one of the most common challenges veterans face. Your Solace advocate coordinates your care across every system and helps you understand how all your coverage works together. See if you're eligible.

How can an advocate help me find doctors and specialists near me?

Your advocate researches and identifies doctors and specialists who work within your benefits and insurance coverage, getting you in front of the right provider as quickly as possible. Whether you need a primary care physician, a specialist, or a second opinion, your advocate handles the search, confirms your coverage, and gets you scheduled so you're not navigating referrals and waitlists alone.

What does VA healthcare cover when it comes to advocacy?

Solace isn’t affiliated with the VA and is not covered through VA benefits. However, Solace is covered by Medicare and many major insurance plans nationwide, including UnitedHealthcare, Anthem BCBS, and others. This means most veterans can get a dedicated healthcare expert to help them navigate their benefits, coordinate care between the VA and their other insurance, and make the most of every benefit available to them.

Will my personal data be shared?

Solace and DAV do not share any data with one another as part of this partnership. If you choose to work with a Solace advocate, you decide what information to share. Solace is a HIPAA-compliant platform. Any information you provide is used solely to support your care. Your advocate and the systems needed to coordinate your care are the only ones with access, and only with your permission. You may also choose to share information with loved ones.

Don't navigate healthcare alone

Don't navigate healthcare alone.

Don't navigate healthcare alone.

Your Solace advocate helps you get the most from your insurance, Medicare, and VA care.