The average American waits 26 days for a doctor’s visit....
No one should have to wait a month for a biopsy or a surgical consultation, and no one should ever put your health on hold. You deserve easy, fast, and affordable access to the healthcare you need.
The average American waits 26 days for a doctor’s visit....
No one should have to wait a month for a biopsy or a surgical consultation, and no one should ever put your health on hold. You deserve easy, fast, and affordable access to the healthcare you need.
A Solace advocate will get you the appointment you need, when you need it.
Scheduling the right appointments
Advocates can get you appointments with the right doctors as quickly as possible. With their research skills, knowledge of local providers, and endless patience for phone calls, they’ll set up visits with in-network specialists who meet your unique needs, even when appointments seem impossible to get.
Handling insurance approvals and fighting billing mistakes
Dealing with insurance can be as stressful as the illness itself. Your advocate will make sure your doctors accept your insurance and secure any pre-authorizations. If you’re still blindsided by a surprise bill or denied claim, your advocate will negotiate with insurance or help craft your appeal.
Giving you a voice and coordinating care
When you’re seen by doctor after doctor, it’s easy to feel unheard. Your advocate will help you prepare the right questions, and can even attend appointments with you virtually. They’ll also work behind the scenes to make sure all your doctors share information and stay on the same page.
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Solving insurance roadblocks
“I called my advocate, Wendy, the day before my surgery because my insurance had denied my prior authorization again. I was incredibly frustrated and my doctor wasn’t sure how to fix it. Wendy quickly stepped in, contacted both my doctor and insurance, and figured out the issue. She had it resolved by the end of the day, and my surgery happened as planned. Without her, I might have been delayed by months.”
Solving insurance roadblocks
“I called my advocate, Wendy, the day before my surgery because my insurance had denied my prior authorization again. I was incredibly frustrated and my doctor wasn’t sure how to fix it. Wendy quickly stepped in, contacted both my doctor and insurance, and figured out the issue. She had it resolved by the end of the day, and my surgery happened as planned. Without her, I might have been delayed by months.”
Verified Solace patient
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It’s easy to get started
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Intake Session
We’ll call and discuss your care journey, your concerns, and the ways an advocate can help.
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Advocate Meeting
Meet your Solace Advocate - an expert who will listen to you, understand you, and fight for you.
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Ongoing Support
We’re here for you whenever you need - however long it takes. No health issue is too big, or too small.
Frequently Asked Questions
Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds.
98% of Solace patients report better healthcare outcomes after working with an advocate.**
Advocates on Solace are independent—meaning they work for you, not for an insurance company or a hospital.
Your advocate will always have your best interests, and best outcomes, at heart.
**Based on a 2023 report by the Coalition of Healthcare Advocacy Organizations
Healthcare advocates on Solace are covered by Medicare, United Healthcare, Anthem BCBS, and other major insurance providers. Check your eligibility to see if you qualify—it only takes a minute.Healthcare advocates on Solace are fully covered by Medicare and many Medicare Advantage programs.
Check your eligibility to see if you qualify—it only takes a minute.
We know our advocates sound a bit like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance.
They can’t replace your doctor, but they can break down the barriers standing between you and the quality healthcare you deserve.
We have advocates serving all 50 states, but an advocate doesn’t need to live in your city to help you get the best care.
Wherever they are, they’ll work closely with your doctors and find the local resources you need to get the best possible health outcome.
We’ll match you with the best advocate for you.