70% of patient records have inaccurate information
Incomplete records can cause delays – or even dangerous mistakes – in care. Solace advocates can retrieve documents and get errors corrected, so you can get the care you need.
70% of patient records have inaccurate information
Incomplete records can cause delays – or even dangerous mistakes – in care. Solace advocates can retrieve documents and get errors corrected, so you can get the care you need.
Taking Charge of Your Health History – Even When It’s In Pieces
Skip the stress while your advocate chases your records
Health records can be scattered across numerous providers, and even electronic systems can have gaps. Your advocate will contact doctors’ offices, hospitals and more to organize a complete medical history you can share with your doctor – all while you relax at home.
One advocate, one clear health story
It’s a huge hassle to make sure your entire care team is sharing clear, consistent records. Your advocate keeps everyone on the same page, coordinating secure transfers and organizing the puzzle pieces of your health history into a coherent picture that makes sense to everyone.
Stay on top of your records throughout treatment
Ongoing treatment can generate mountains of new notes, test results, and updates. Your advocate will track and explain every new document, so you can stay informed and never miss a critical detail.
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How Fresh Eyes Changed Everything
“A patient was struggling with mental health issues, and I reviewed records from 6 different providers. I saw inconsistencies, but one thing was clear: No one had considered a neurological diagnosis. I scheduled an appointment with the right specialist, who found evidence of an undiagnosed head injury. Finally the patient is on the right medication and seeing real progress.”
How Fresh Eyes Changed Everything
“A patient was struggling with mental health issues, and I reviewed records from 6 different providers. I saw inconsistencies, but one thing was clear: No one had considered a neurological diagnosis. I scheduled an appointment with the right specialist, who found evidence of an undiagnosed head injury. Finally the patient is on the right medication and seeing real progress.”
Verified Solace patient
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It’s easy to get started
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Intake Session
We’ll call and discuss your care journey, your concerns, and the ways an advocate can help.
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Advocate Meeting
Meet your Solace Advocate - an expert who will listen to you, understand you, and fight for you.
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Ongoing Support
We’re here for you whenever you need - however long it takes. No health issue is too big, or too small.
Frequently Asked Questions
Advocates on Solace are experienced physicians, nurses, pharmacists, and other healthcare professionals from a wide range of backgrounds.
98% of Solace patients report better healthcare outcomes after working with an advocate.**
Advocates on Solace are independent—meaning they work for you, not for an insurance company or a hospital.
Your advocate will always have your best interests, and best outcomes, at heart.
**Based on a 2023 report by the Coalition of Healthcare Advocacy Organizations
Healthcare advocates on Solace are covered by Medicare, United Healthcare, Anthem BCBS, and other major insurance providers. Check your eligibility to see if you qualify—it only takes a minute.Healthcare advocates on Solace are fully covered by Medicare and many Medicare Advantage programs.
Check your eligibility to see if you qualify—it only takes a minute.
We know our advocates sound a bit like miracle workers, but they have limits. They can’t prescribe medications or diagnose an illness, for instance.
They can’t replace your doctor, but they can break down the barriers standing between you and the quality healthcare you deserve.
We have advocates serving all 50 states, but an advocate doesn’t need to live in your city to help you get the best care.
Wherever they are, they’ll work closely with your doctors and find the local resources you need to get the best possible health outcome.
We’ll match you with the best advocate for you.